Internal Communication Specialist

We make work, a place where leaders articulate their vision and strategy in a way that resonates with employees; where employees trust in their leaders and are clear about their role and how they’re contributing to the bigger picture.

Meet the Leader

With over 20 years of experience in internal communications, Pauline Smith has helped organizations transform the way they connect with employees. From multinational corporations to growing businesses, she has shaped strategies that drive engagement, trust, and clarity.

Achievements & Expertise

Services That Empower

We offer a range of tailored services to meet your specific communication needs. Explore our expertise in brand strategy, content creation, media relations, crisis communication, and training.

Business Strategy

We help businesses develop and implement effective business strategies to achieve their goals. This includes market analysis, competitive analysis, and strategic planning.

Communication Consulting

We provide financial advice and support to businesses, including budgeting, forecasting, and financial reporting. We can also help businesses secure funding and manage their cash flow.

Leaders and heads

We help businesses develop and implement effective marketing and sales strategies to reach their target market and generate leads. This includes market research, branding, and digital marketing.

Our Clients Love Us

Anna Lee

Chair & Board Member with Manufacturing and Supply Chain corporate leadership experience and Sustainability & Environmental Management accreditations.

Pauline worked with us to develop our communication plan, specifically helping us to define our audience groups and better understand their needs. She also helped us think through our content and channel strategy and introduced us to professional bodies to support us going forward.
She is a true communications professional and we have been very fortunate to have her onboard for the last seven months. Thank you Pauline for all of your contributions!
Taryn Dunn

Director, Internal Communication and Change Management | Change Management Communications

Pauline crafts compelling and effective internal communication strategies. Her creative approach to messaging and content development ensures it resonates with audiences. Pauline also has great attention to detail. She has a proven track record and is both creative and detail-oriented.
Mike Holland

Retired marketing and PR professional

I've known Pauline since 1996, when she was an account manager at Omega Marketing Communications. We've worked closely over the years and collaborated on a number of projects. I would definitely recommend pfkcreative as the region's 'go to' business for meaningful internal communication solutions.

Sign up for a free meeting

Meet Pauline Smith and get a free consultation

You agree to our Terms and Conditions